Privacy Policy
This content is provisional and will be replaced by the final version reviewed by the legal team.
Data Collected
Maplink Cloud, in its commitment to transparency and security, collects personal and corporate data ethically and only to the extent strictly necessary for the operation of its geolocation, cloud, and Artificial Intelligence solutions.
When you interact with our site, request commercial contact, or use our services, we may collect:
— Contact and Identification Data: Full name, corporate e-mail, phone, job title, and company, voluntarily provided in our "Contact" forms, rich material downloads, or support ticket openings.
— Technical and Browsing Data: IP address, browser type, pages visited, and cookies, in order to optimize the user experience and the performance of our site.
— Service Consumption Data: For active clients, we process technical metadata (such as API request volume, error logs, and infrastructure usage) essential for billing and maintaining our Managed Services and Google Cloud and Google Maps Platform licenses.
Use and Sharing of Data
The information collected is used primarily to enable and improve the delivery of our technological solutions. Your data allows us to provide native technical support, process local billing, send critical updates about our APIs, and share relevant Cloud and Logistics market insights.
Maplink Cloud does not sell your personal data. Information is shared only in strictly necessary scenarios, such as:
— Strategic Partners: As a Premier Partner, we share the necessary licensing data with Google for the activation and governance of environments on Google Cloud and Google Maps Platform.
— Service Providers: Third-party companies that provide hosting infrastructure, CRM systems, and security tools, all contractually obligated to maintain the same level of rigor and compliance with data protection.
— Legal Obligations: When required by law, court order, or to protect Maplink's operational rights.
Data Subject Rights (LGPD)
In full compliance with Brazil's General Data Protection Law (LGPD) and equivalent privacy legislation in the other Latin American countries where we operate, we guarantee you full control over your personal information.
At any time, you have the right to request:
— Confirmation of the existence of data processing and access to it.
— Correction of incomplete, inaccurate, or outdated data.
— Anonymization, blocking, or deletion of unnecessary data.
— Revocation of consent to receive marketing communications and newsletters, using the opt-out option present in our e-mails.
Security and Contact
As a company guided by a Cloud & AI First positioning, information security is the backbone of our business. We use Google Cloud's robust infrastructure and advanced tools, such as reCAPTCHA Enterprise, to shield our systems against unauthorized access, leaks, or data destruction. We employ end-to-end encryption and rigorous access controls to protect your privacy.
If you have any questions about this Privacy Policy, wish to exercise your rights as a data subject, or need to contact our Data Protection Officer (DPO), please reach us through our Contact page or send an e-mail directly to faleconosco@maplink.global.
